What is Operational Excellence or Business Excellence?
“Operational Excellence or Business Excellence is, outstanding practices in managing the organisation and achieving results, all based on a set of eight fundamental concepts”, these being, “results orientation; customer focus; leadership and constancy of purpose; management by processes and facts; people development and involvement; continuous learning, innovation and improvement; partnership development; and public responsibility.
These practices have developed into models for how a world class organisations should operate.
Who is operational excellence or business excellence meant for?
It is applicable to all businesses whether private or public, for-profit or not-for-profit and small or large
What will you get by adopting operational excellence or business excellence methodology?
Better understanding of your business
Improved decision making
Problem solving skills
Established common view point
Smooth flow of operations
Enhanced efficiency and effectiveness
Improved customer satisfaction
Strong internal business processes
Better and safe work environment
How to Achieve Operational Excellence or Business Excellence?
Diagnostic Assessment of current practices w.r.t. best practices
Form a cross-functional team (CFT)
implementation of various tools and techniques
Analysis of Data
Implementation of business excellence models
Brainstorm the strategy
Assess Risks of the strategy
Draw Improvement Action Plans
Capacity Building of people & process in manufacturing
Train, train and train your people
Standardise the process and working systems
Upgradation of implementation
Review of performance of cost
consolidated financial performance
Why Choose PMG for Operational Excellence and Business Excellence?
Sharing of best practices of the industry
Strategise for effectiveness
On Time completion of assignments
You engage, High end experts at the most economic cost. We charge and deliver results.
Highly engaging training sessions
Organization gets, in depth learning and not just an understanding
Very High level of Customer Satisfaction
Key Success Factor for Operational Excellence or Business Excellence