Operational Excellence Lean Consultant

Operational Excellence or Business Excellence

What is Operational Excellence or Business Excellence?


  • “Operational Excellence or Business Excellence is, outstanding practices in managing the organisation and achieving results, all based on a set of eight fundamental concepts”, these being, “results orientation; customer focus; leadership and constancy of purpose; management by processes and facts; people development and involvement; continuous learning, innovation and improvement; partnership development; and public responsibility.
  • These practices have developed into models for how a world class organisations should operate.


Who is operational excellence or business excellence meant for?


  • It is applicable to all businesses whether private or public, for-profit or not-for-profit and small or large


 What will you get by adopting operational excellence or business excellence methodology?

  • Better understanding of your business
  • Improved decision making
  • Problem solving skills
  • Established common view point
  • Cost reduction
  • Inventory minimization
  • Smooth flow of operations
  • Enhanced efficiency and effectiveness
  • Improved customer satisfaction
  • Strong internal business processes
  • Motivated employees
  • Stress reduction
  • Better and safe work environment


  How to Achieve Operational Excellence or Business Excellence?


  •  Engage PMG
  •  Diagnostic Assessment of current practices w.r.t. best practices
  •  Form a cross-functional team (CFT)
  •  Data Collection
  •  implementation of various tools and techniques
  •  Analysis of Data
  •  Implementation of business excellence models
  •  Brainstorm the strategy
  •  Assess Risks of the strategy
  •  Draw Improvement Action Plans
  •  Capacity Building of people & process in manufacturing
  •  Train, train and train your people
  •  Standardise the process and working systems
  •  Upgradation of implementation
  •  Review of performance of cost
  •  consolidated financial performance


  Why Choose PMG for Operational Excellence and Business Excellence?


  •  Multi-location presence
  •  Sharing of best practices of the industry
  •  Strategise for effectiveness
  •  On Time completion of assignments
  •  You engage, High end experts at the most economic cost. We charge and deliver results.
  •  Highly engaging training sessions
  •  Practical Implementation
  • Organization gets, in depth learning and not just an understanding
  •  Very High level of Customer Satisfaction


  Key Success Factor for Operational Excellence or Business Excellence


  • Management Commitment and Leadership
  • Continuous Improvement
  • Teamwork
  • Benchmarking
  • Improvement of value
  • Employee participation
  • comprehensive training programme
  • allocate resources
  • Decision making
  • data availability
  • Customer focus