What will you get?
Drives consistency through the market place
Uses a broad base of Service Management experience to ensure that you have implemented Service Management correctly
A formal seal of approval that the IT Department (Service Provider) can use to show its sponsors
Help you build a resilient IT service management system that not only adapts to fast-changing technologies but ensures you align to business objectives to deliver results.
Provides assurance to clients that their service requirements will be fulfilled.
Enforces a measurable level of effectiveness and a culture of continual improvement by enabling service providers to monitor, measure and review their service management processes and services.
How to Achieve it?
How can we help
Why Choose us?
Multi-location presence
Sharing of best practices in the industry
Strategise for effectiveness
On Time completion of assignments
You engage, High end experts at the most economic cost. We charge and deliver results.
Highly engaging training sessions
Practical Implementation
Organization gets, in depth learning but just not an understanding
Very High level of Customer Satisfaction
Key Success Factor
Top management commitment
Leadership Involvement & their commitment
Appropriate data collection
Engagement of People at all levels in evolution & implementation
Systematic Problem Solving
Raised awareness of individual’s roles & responsibility
Involvement of the area/ Person concerned
Simple, easy to use, documentation
Appropriate data collection
Incident and problem management
Systematic Problem Solving
Relationship management
Involvement of the area/ Person concerned
Comprehensive Risk assessment
Appropriate data collection
Strategic Data Collection & Information Sharing
Systematic Problem Solving
Extensive Internal Auditing
Involvement of the area/ Person concerned
Systematic Problem Solving
Eye for Details
Effective Management Review
Case Studies
case study
Standardization – Key to Sustenance
case study
the case of Champion Components 2
case study
the case of Champion Components 1
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